We love children, but the salon isn’t the best place for them.

Our salon is a sacred space for us and our clients, and we don’t want to compromise anyone’s relaxation or salon experience. We also know the hair floor can be a dangerous place for little ones with hot styling tools, bowls of color and scissors. For this reason, we discourage bringing children into the salon unless they’re receiving services (please keep in mind we do not offer services for children under 8).

This policy has been put into place to protect our customers, stylists and most importantly the children themselves.

Reservations are required for our busy salon and spa. Give us a call to schedule any salon or spa service –we’d love to help you find the perfect service provider to fit your needs.

We’ll need some basic information to reserve your appointment: your first and last name and your cell phone number.

We make it easy to remember your appointment by sending text message confirmations two days before your appointment. You can also sign up for additional email reminders. Reminder services are complimentary.

We require 24-hour notice to cancel or reschedule any appointment, whether in the salon or spa.

This allows us to offer your time slot to other clients and honors our staff, who rely on scheduled appointments for their wages. Unexpected absences mean lost income for your service provider. If you don’t come to your appointment, we reserve the right to bill for the time that was reserved for you and require prepayment  for all future appointments.

As of 5/1/22, a credit card is required to reserve all appointments. Personal data is stored in our secure payment processing system. Fees for last minute cancellation and ghosting will be automatically charged. The good news is, we only ask for this information once. And you are able to use your stored card for any and all appointments to speed up the check out process if you choose. 

1) The fee for “no show/ghosting” is 100% of the reserved service price.
2) The fee for last minute cancellation with less than 24 hours’ notice is 100% of the reserved service price.
3) The fee for last minute rescheduling with less than 24 hours’ notice is 50% of the reserved service price if rescheduled with the same service provider. If you reschedule with a different service provider the fee is 100% of the reserved service price.
4) If you are lucky enough to book a next-day appointment (for example, if you were on a waitlist), of course you won’t be able to cancel it 24 hours in advance, and you won’t receive our automated reminders. So please consider your schedule carefully before you accept or book a next-day appointment. The same fee’s apply for last minute canceling/rescheduling from above.

We know that you are busy, and we run on time so you can run on time. If you are running late, please give us a call and let us know.

We can communicate with your service provider and come up with a plan to make the most out of your time while you are here. We offer a 10-minute grace period. However, if you are later than 10 minutes, we cannot guarantee your appointment. We’ll do our best to make it work, and we want you to have the best experience possible. If we feel we can’t give that to you in the time left, we’ll ask you to reschedule.

Mira offers superior cut, color and style for women and men. Our expert stylists are committed to lifelong education and training in the newest techniques and trends. Charges are dependent on stylist level, service preformed and amount of color used.

We accept Visa, Mastercard, American Express, Discover and cash. Gratuity can be added via credit card or cash left in our little tip envelopes.

If you should need your customized color formula at anytime we do offer the option of purchasing this information at a cost of $80.  Our expertise is used to create our color formulations and this expertise is derived from years of education and experience.  These formulas are the property of your stylist and Mira Salon & Spa.

We are happy to accept any product returns within 30 days of original purchase.

Phytomer also require a written proof of allergic reaction in order to return their products